Shipping & Returns

Straightforward shipping. An honest returns policy.

We want getting Minó to your door to be as simple as possible. And if something is not right, we will make it right.

Shipping rates

New Zealand - $10 Flat Rate Free over $200
Australia $22 Standard $40 Express Free over $500
North America & Canada $45 Standard $65 Express
UK $55 Standard $75 Express
Rest of World For shipping to destinations not listed, get in touch and we'll do our best to arrange a custom option.

Orders placed before 10am Monday to Friday are dispatched the same day. Orders placed after 10am, or over the weekend, are dispatched the next business day.

Standard International post:

  • Australia 3-6 working days
  • Rest of world 3-13 working days

Express shipping is via FedEx Economy service: 4-6 days.

 

Returns

We stand behind what we make. If an item arrives faulty or we've sent you the wrong thing, we'll sort it with a full return or exchange, just get in touch and we'll take care of it.

Once bedding has been slept in, we're unable to accept general returns or exchanges for hygiene reasons. This is standard across bedding brands and we think it's the right policy. If you have any concerns before you open your order, please reach out before use.

Our core sleep bedding is covered separately by the 100 Night Promise: 100 nights to see if it helps your child sleep. If it doesn't, we'll refund you, even after use.

To initiate a return, contact us at support@restwithmino.com with your order number and reason for return. We will take it from there.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly sent.